[GNC] could not obtain lock on file maybe in use some wh

[David T.]

Adrien,

Under most circumstances in this situation, I'd agree with you that the problem was an unsuccessful exit. However, Bob clearly notes that not only does he have troubles with the load, but also with saving and backup creation. That sounds very much like some sort of permissions problem. 

Bob, verify that you have full permissions for the folder in question. Also: is this folder a cloud folder, like dropbox? Sometimes remote folders cause problems. I'm sorry to be vague; I only recall that others have reported troubles on Windows with cloud-stored files. A search of the list archives might point to some further areas to investigate. 

David

 
 
  On Tue, Sep 10, 2019 at 6:38, Adrien Monteleone<adrien.monteleone at lusfiber.net> wrote:   Delete the .lck files in the directory you are storing your books.

(presuming you know for a *fact*, that the data files aren’t already open in GnuCash but you just don’t see the window)

You should then be able to then open any data file.

You could also choose ‘Open-Anyway’ with the same result.

There might be several causes, but other than the most obvious (that the file really is already opened) is that the app crashed last time you were accessing that file and the .lck file was not removed due to the ‘ungraceful’ shutdown of GnuCash.

I don’t think a permissions issue would cause this, but I could be mistaken. Make sure you have full permissions on the folder you are storing the files.

Regards,
Adrien

> On Sep 9, 2019 w37d252, at 7:45 PM, Bob Hammons <rdhammons at live.com> wrote:
> 
> I have a windows 10 laptop.  Today I got this message when I opened my file.
> I have 3 different files on this computer and they all say the same thing.  It will not allow any  backups so anything I did today is gone.
> I tried older files and the same thing happened.
> I tried my backups that were on a thumb drive.  They seemed to work from thumb drive.  I then copied them to a new directory on the computer and I got same message and no backups.
> I updated to 3.7 with the same results.
> My windows has been updating a couple time a week.  Could this be a windows problem?
> 
> Thanks for any help!

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