[GNC] Correcting an incorrect amount on a payment

[Adrien Monteleone]

That may not be correct. If you right-click the transaction, do you see 
'Edit payment' or do you see 'Assign as payment' in the menu?

If you check the relevant Vendor Report, do you see the payment listed 
appropriately? If you choose Options > Display Columns > Links > 
'Detailed' you'll see additional columns showing how the payment was 
applied to which invoice(s).

While you can put anything you want in "Num" that may not have been what 
you wanted. If you had a check number or transaction number you wanted 
to use, that should go there. 'Payment' is placed in the Action field 
(same column as "Num") and is visible if you show the full transaction.

Regards,
Adrien

On 8/4/20 9:15 AM, Tim Quinn wrote:
> 
> 
>> On Aug 3, 2020, at 11:05 PM, Adrien Monteleone <adrien.monteleone at lusfiber.net> wrote:
>>
>> Not really sure what you mean by 'in place' but I think you can edit the original payment transaction amount (since it is in excess of what was applied later) and all *might* flow correctly afterwards. You'll have to try it to find out.
> 
> Thanks very much for the suggestion. From the General Journal I changed the amount directly.
> 
> That created a new line with the account “Imbalance-USD” for the correct remaining amount. I was able to change the account to Assets:Accounts Receivable (which is what the entries for other customers with prepaid balances look like).
> 
> I also edited the “Num” column entry for the new line to be “Payment” which is displayed for the prepayment balances for other customers.
> 
> Does that sound about right?