[GNC] Charging Back to Customer on Job Isn't Working

[Jon Griffith]

Unless I'm missing something, I've found a problem with this feature.

I create a bill from Home Depot and add my items to the bill marking each
item that's billable.  Then I post the bill, pay the bill, and on we go.

Now, I create a new customer invoice for the job and the invoice pops up
and automatically adds all of those billed items to the invoice.  This is
good, however...

...there are no totals at the bottom of the invoice and I cannot post it
until I add a new line.  If I add a "thank you" line just to make it post,
it posts without any of the billed items on it and the balance of the
invoice is zero.

If I manually add items to the invoice, I can achieve my goal, but then I
have an invoice with duplicated lines.

If I right click a billable item in the invoice and duplicate it into the
invoice gain, it not only duplicates on the invoice, but also on the
already posted bill.  Why would the line items on the invoice be directly
tied to the bill rather than copied to the invoice?

How do we bill our customers for expensed items on a job if the feature
doesn't work?  Is there another way?

-- 
[image: photo]
*Jon Griffith*
REALTOR®, HomeSmart

480-463-4062 | jon at jongriffith.com

http://realtor.jongriffith.com
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