[GNC] Charging Back to Customer on Job Isn't Working

[Adrien Monteleone]

Not sure what is going on there with the posting problem, but after 
duplicating a line, have you tried then deleting the duplicate to see if 
the triggered total remains?

What do you mean by 'totals at the bottom'? In an invoice window, the 
total is at the top of the screen, just below the toolbar. An Invoice 
Report is a different matter.

Regards,
Adrien

On 7/18/20 3:59 PM, Jon Griffith wrote:
> Unless I'm missing something, I've found a problem with this feature.
> 
> I create a bill from Home Depot and add my items to the bill marking each
> item that's billable.  Then I post the bill, pay the bill, and on we go.
> 
> Now, I create a new customer invoice for the job and the invoice pops up
> and automatically adds all of those billed items to the invoice.  This is
> good, however...
> 
> ...there are no totals at the bottom of the invoice and I cannot post it
> until I add a new line.  If I add a "thank you" line just to make it post,
> it posts without any of the billed items on it and the balance of the
> invoice is zero.
> 
> If I manually add items to the invoice, I can achieve my goal, but then I
> have an invoice with duplicated lines.
> 
> If I right click a billable item in the invoice and duplicate it into the
> invoice gain, it not only duplicates on the invoice, but also on the
> already posted bill.  Why would the line items on the invoice be directly
> tied to the bill rather than copied to the invoice?
> 
> How do we bill our customers for expensed items on a job if the feature
> doesn't work?  Is there another way?
>