[GNC] Lost all data after install
David Carlson
david.carlson.417 at gmail.com
Wed Jun 17 14:53:41 EDT 2020
As for the data file location, it should be in your user space. A
sub-folder of documents is a good choice.
On Wed, Jun 17, 2020 at 1:40 PM Adrien Monteleone <
adrien.monteleone at lusfiber.net> wrote:
> First, please send replies to the list, not just me personally. That way
> others can help, and everyone can benefit from the discussion. (use
> reply-list or reply-all if that is easier)
>
> -----
>
> The file can be located anywhere you want. It doesn’t need to be in a
> particular folder.
>
> If the previous version was 2.6.19 or 2.6.21, you may have found a bug.
> (or you may need to step up more slowly)
>
> The recommended upgrade path from 2.6.x is to first get to 2.6.19 or
> 2.6.21, then upgrade to 3.0, then upgrade to 3.10. (you might be able to
> use 3.1 instead of 3.0, and maybe even jump straight from 2.6.19/21 -->
> 3.10, but a developer or someone more versed in this would have to comment)
>
> If the version was 2.4, or even older like 2.2, then you’ll have to step
> through each of those first.
>
> For example, 2.2 --> 2.4 --> 2.6 --> 2.6.21 --> 3.0 --> 3.10
>
> -----
>
> See the Wiki FAQ on upgrading paths:
> https://wiki.gnucash.org/wiki/FAQ#Using_Different_Versions.2C_Up_And_Downgrade
>
> Note that it recommends you run Actions > Check & Repair after each time
> you open the file with the next higher version.
>
> Of course, work with a *copy* of the file. Once it is squared away, you
> can make a new backup of the converted file, and then delete the older
> backup.
>
> Regards,
> Adrien
>
>
> > On Jun 17, 2020 w25d169, at 1:24 PM, sinclair turrell <
> sinclairturrell at gmail.com> wrote:
> >
> > Hello Adrian and thank you for your reply.
> >
> > I am using Windows 10 and the version of GnuCash that I installed was
> indeed 3.10. The version I replaced was 2.something - it was a good few
> years old
> >
> > My original save file still appears in the history but GnuCash can't
> find it - neither can I.
> >
> > I can open the file that I backed up OK, this is .gnucash, but the
> problem is that the accounts are blank - please see attachment .
> >
> > I'm not sure if this is relevant but the backup file is located in
> Documents rather than Gnucash itself.
>
>
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--
David Carlson
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