[GNC] Lost all data after install

[sinclair turrell]

Apologies, hopefully I've replied correctly this time.

It seems that I have skipped several versions and my data is not compatible
with 3.10. I shall do as you suggest, go back to an early version and
upgrade incrementally. I'll start with 2.6 and let you know how I get on.

Thank you,
Sinclair

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On Wed, 17 Jun 2020 at 19:57, David Carlson <david.carlson.417 at gmail.com>
wrote:

> As for the data file location, it should be in your user space.  A
> sub-folder of documents is a good choice.
>
> On Wed, Jun 17, 2020 at 1:40 PM Adrien Monteleone <
> adrien.monteleone at lusfiber.net> wrote:
>
> > First, please send replies to the list, not just me personally. That way
> > others can help, and everyone can benefit from the discussion. (use
> > reply-list or reply-all if that is easier)
> >
> > -----
> >
> > The file can be located anywhere you want. It doesn’t need to be in a
> > particular folder.
> >
> > If the previous version was 2.6.19 or 2.6.21, you may have found a bug.
> > (or you may need to step up more slowly)
> >
> > The recommended upgrade path from 2.6.x is to first get to 2.6.19 or
> > 2.6.21, then upgrade to 3.0, then upgrade to 3.10. (you might be able to
> > use 3.1 instead of 3.0, and maybe even jump straight from 2.6.19/21 -->
> > 3.10, but a developer or someone more versed in this would have to
> comment)
> >
> > If the version was 2.4, or even older like 2.2, then you’ll have to step
> > through each of those first.
> >
> > For example, 2.2 --> 2.4 --> 2.6 --> 2.6.21 --> 3.0 --> 3.10
> >
> > -----
> >
> > See the Wiki FAQ on upgrading paths:
> >
> https://wiki.gnucash.org/wiki/FAQ#Using_Different_Versions.2C_Up_And_Downgrade
> >
> > Note that it recommends you run Actions > Check & Repair after each time
> > you open the file with the next higher version.
> >
> > Of course, work with a *copy* of the file. Once it is squared away, you
> > can make a new backup of the converted file, and then delete the older
> > backup.
> >
> > Regards,
> > Adrien
> >
> >
> > > On Jun 17, 2020 w25d169, at 1:24 PM, sinclair turrell <
> > sinclairturrell at gmail.com> wrote:
> > >
> > > Hello Adrian and thank you for your reply.
> > >
> > > I am using Windows 10 and the version of GnuCash that I installed was
> > indeed 3.10. The version I replaced was 2.something - it was a good few
> > years old
> > >
> > > My original save file still appears in the history but GnuCash can't
> > find it - neither can I.
> > >
> > > I can open the file that I backed up OK, this is .gnucash, but the
> > problem is that the accounts are blank - please see attachment .
> > >
> > > I'm not sure if this is relevant but the backup file is located in
> > Documents rather than Gnucash itself.
> >
> >
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> > -----
> > Please remember to CC this list on all your replies.
> > You can do this by using Reply-To-List or Reply-All.
> >
>
>
> --
> David Carlson
> _______________________________________________
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