[GNC] Lost all data after install

sinclair turrell sinclairturrell at gmail.com
Wed Jun 17 15:30:06 EDT 2020


Wow! Installed v2.6.0, loaded my original save file from the history and it
is all there. Thank you so much for your help!

Regards, Sinclair

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On Wed, 17 Jun 2020 at 20:18, sinclair turrell <sinclairturrell at gmail.com>
wrote:

> Apologies, hopefully I've replied correctly this time.
>
> It seems that I have skipped several versions and my data is not
> compatible with 3.10. I shall do as you suggest, go back to an early
> version and upgrade incrementally. I'll start with 2.6 and let you know how
> I get on.
>
> Thank you,
> Sinclair
>
>
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> On Wed, 17 Jun 2020 at 19:57, David Carlson <david.carlson.417 at gmail.com>
> wrote:
>
>> As for the data file location, it should be in your user space.  A
>> sub-folder of documents is a good choice.
>>
>> On Wed, Jun 17, 2020 at 1:40 PM Adrien Monteleone <
>> adrien.monteleone at lusfiber.net> wrote:
>>
>> > First, please send replies to the list, not just me personally. That way
>> > others can help, and everyone can benefit from the discussion. (use
>> > reply-list or reply-all if that is easier)
>> >
>> > -----
>> >
>> > The file can be located anywhere you want. It doesn’t need to be in a
>> > particular folder.
>> >
>> > If the previous version was 2.6.19 or 2.6.21, you may have found a bug.
>> > (or you may need to step up more slowly)
>> >
>> > The recommended upgrade path from 2.6.x is to first get to 2.6.19 or
>> > 2.6.21, then upgrade to 3.0, then upgrade to 3.10. (you might be able to
>> > use 3.1 instead of 3.0, and maybe even jump straight from 2.6.19/21 -->
>> > 3.10, but a developer or someone more versed in this would have to
>> comment)
>> >
>> > If the version was 2.4, or even older like 2.2, then you’ll have to step
>> > through each of those first.
>> >
>> > For example, 2.2 --> 2.4 --> 2.6 --> 2.6.21 --> 3.0 --> 3.10
>> >
>> > -----
>> >
>> > See the Wiki FAQ on upgrading paths:
>> >
>> https://wiki.gnucash.org/wiki/FAQ#Using_Different_Versions.2C_Up_And_Downgrade
>> >
>> > Note that it recommends you run Actions > Check & Repair after each time
>> > you open the file with the next higher version.
>> >
>> > Of course, work with a *copy* of the file. Once it is squared away, you
>> > can make a new backup of the converted file, and then delete the older
>> > backup.
>> >
>> > Regards,
>> > Adrien
>> >
>> >
>> > > On Jun 17, 2020 w25d169, at 1:24 PM, sinclair turrell <
>> > sinclairturrell at gmail.com> wrote:
>> > >
>> > > Hello Adrian and thank you for your reply.
>> > >
>> > > I am using Windows 10 and the version of GnuCash that I installed was
>> > indeed 3.10. The version I replaced was 2.something - it was a good few
>> > years old
>> > >
>> > > My original save file still appears in the history but GnuCash can't
>> > find it - neither can I.
>> > >
>> > > I can open the file that I backed up OK, this is .gnucash, but the
>> > problem is that the accounts are blank - please see attachment .
>> > >
>> > > I'm not sure if this is relevant but the backup file is located in
>> > Documents rather than Gnucash itself.
>> >
>> >
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>> > -----
>> > Please remember to CC this list on all your replies.
>> > You can do this by using Reply-To-List or Reply-All.
>> >
>>
>>
>> --
>> David Carlson
>> _______________________________________________
>> gnucash-user mailing list
>> gnucash-user at gnucash.org
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>>
>
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