[GNC] Lost all data after install

[sinclair turrell]

I now have version 3.10 - and all my data. Thank you for all your help

Regards,
Sinclair

On Wed, 17 Jun 2020 at 20:30, sinclair turrell <sinclairturrell at gmail.com>
wrote:

> Wow! Installed v2.6.0, loaded my original save file from the history and
> it is all there. Thank you so much for your help!
>
> Regards, Sinclair
>
>
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>
> On Wed, 17 Jun 2020 at 20:18, sinclair turrell <sinclairturrell at gmail.com>
> wrote:
>
>> Apologies, hopefully I've replied correctly this time.
>>
>> It seems that I have skipped several versions and my data is not
>> compatible with 3.10. I shall do as you suggest, go back to an early
>> version and upgrade incrementally. I'll start with 2.6 and let you know how
>> I get on.
>>
>> Thank you,
>> Sinclair
>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>> www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
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>>
>> On Wed, 17 Jun 2020 at 19:57, David Carlson <david.carlson.417 at gmail.com>
>> wrote:
>>
>>> As for the data file location, it should be in your user space.  A
>>> sub-folder of documents is a good choice.
>>>
>>> On Wed, Jun 17, 2020 at 1:40 PM Adrien Monteleone <
>>> adrien.monteleone at lusfiber.net> wrote:
>>>
>>> > First, please send replies to the list, not just me personally. That
>>> way
>>> > others can help, and everyone can benefit from the discussion. (use
>>> > reply-list or reply-all if that is easier)
>>> >
>>> > -----
>>> >
>>> > The file can be located anywhere you want. It doesn’t need to be in a
>>> > particular folder.
>>> >
>>> > If the previous version was 2.6.19 or 2.6.21, you may have found a bug.
>>> > (or you may need to step up more slowly)
>>> >
>>> > The recommended upgrade path from 2.6.x is to first get to 2.6.19 or
>>> > 2.6.21, then upgrade to 3.0, then upgrade to 3.10. (you might be able
>>> to
>>> > use 3.1 instead of 3.0, and maybe even jump straight from 2.6.19/21 -->
>>> > 3.10, but a developer or someone more versed in this would have to
>>> comment)
>>> >
>>> > If the version was 2.4, or even older like 2.2, then you’ll have to
>>> step
>>> > through each of those first.
>>> >
>>> > For example, 2.2 --> 2.4 --> 2.6 --> 2.6.21 --> 3.0 --> 3.10
>>> >
>>> > -----
>>> >
>>> > See the Wiki FAQ on upgrading paths:
>>> >
>>> https://wiki.gnucash.org/wiki/FAQ#Using_Different_Versions.2C_Up_And_Downgrade
>>> >
>>> > Note that it recommends you run Actions > Check & Repair after each
>>> time
>>> > you open the file with the next higher version.
>>> >
>>> > Of course, work with a *copy* of the file. Once it is squared away, you
>>> > can make a new backup of the converted file, and then delete the older
>>> > backup.
>>> >
>>> > Regards,
>>> > Adrien
>>> >
>>> >
>>> > > On Jun 17, 2020 w25d169, at 1:24 PM, sinclair turrell <
>>> > sinclairturrell at gmail.com> wrote:
>>> > >
>>> > > Hello Adrian and thank you for your reply.
>>> > >
>>> > > I am using Windows 10 and the version of GnuCash that I installed was
>>> > indeed 3.10. The version I replaced was 2.something - it was a good few
>>> > years old
>>> > >
>>> > > My original save file still appears in the history but GnuCash can't
>>> > find it - neither can I.
>>> > >
>>> > > I can open the file that I backed up OK, this is .gnucash, but the
>>> > problem is that the accounts are blank - please see attachment .
>>> > >
>>> > > I'm not sure if this is relevant but the backup file is located in
>>> > Documents rather than Gnucash itself.
>>> >
>>> >
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>>> > -----
>>> > Please remember to CC this list on all your replies.
>>> > You can do this by using Reply-To-List or Reply-All.
>>> >
>>>
>>>
>>> --
>>> David Carlson
>>> _______________________________________________
>>> gnucash-user mailing list
>>> gnucash-user at gnucash.org
>>> To update your subscription preferences or to unsubscribe:
>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
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>>> https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
>>> -----
>>> Please remember to CC this list on all your replies.
>>> You can do this by using Reply-To-List or Reply-All.
>>>
>>
>>
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>>
>