[GNC] entry point error after recent automatic windows 10 update

[laurel hargis]

The “ no I am not” response was to David T’s  question of if I’m using
portableapps.

Sorry. I will try some of the other suggestions  I received yesterday and
this morning later today.

Laurel

On Thu, Nov 26, 2020 at 7:03 AM laurel hargis <ldbhargis at gmail.com> wrote:

> No I am not.
>
> Thank you
>
> On Wed, Nov 25, 2020 at 10:39 PM D. via gnucash-user <
> gnucash-user at gnucash.org> wrote:
>
>> Laurel,
>>
>> I'm sorry you're having these troubles. Many windows users (myself
>> included) are successfully using gnucash on windows. A search online showed
>> several very old email threads with this error; however, they were from
>> users of a repackaged version of Gnucash from a group called portableapps.
>>
>> Is it at all possible that yoga are trying to use a portable version of
>> Gnucash?
>>
>> David T.
>>
>>
>> -------- Original Message --------
>> From: nvsoar <nvsoar at charter.net>
>> Sent: Wed Nov 25 22:47:47 EST 2020
>> To: gnucash-user at gnucash.org
>> Subject: Re: [GNC] entry point error after recent automatic windows 10
>> update
>>
>> On 11/25/20 19:19, David Cousens wrote:
>> > Laurel,
>> >
>> > Uninstalling and reinstalling the Windows 10 system should be a last
>> resort.
>> >
>> > *Before you do that, at least make a copy of all the data files in your
>> user
>> > directory either on a USB stick or a copy to another computer*. *Don't
>> let a
>> > technician reinstall it without doing this first*. Your user files will
>> be
>> > stored in C:/Users/<your user name>/ where you will need to substitute
>> your
>> > actual user name on the computer for the placeholder <your user name>
>> in the
>> > above path.  Copy all files in that location onto a USB stick or other
>> > medium before attempting a reinstall of Windows. You will then be able
>> to
>> > restore your user data files from the USB stick if you do have to do a
>> > Windows reinstall and reinstall all programs.  That should prevent any
>> loss
>> > of data stored in the GNuCash files.
>> >
>> > GnuCash 4.2 should not be looking for that file in that location which
>> may
>> > suggest that the initial install of GC 4.2 has perhaps not completely
>> > removed all files from a previous version (which it should do during the
>> > install procedure) and that an outdated dll file is being accessed and
>> in
>> > turn is looking for a routine in a dll which no longer exists.  AFAIK
>> there
>> > have been some rewrites of the GnuCash library files recently which
>> could
>> > lead to this.
>> >
>> > You could also try making sure any subsequent Windows updates are
>> installed
>> > and that Windows 10 itself is fully up to date.
>> >
>> > Try manually removing GnuCash using the Control Panel  programs tab
>> before
>> > reinstalling GnuCash from a fresh download of 4.2. If old files have not
>> > been removed properly this may unload them.
>> >
>> > If that doesn't work I would then try reinstalling the version you had
>> > previously and see if it works  Doing a manual uninstall of the previous
>> > version  from the control panel after a reinstall of the old version
>> should
>> > then get rid of any previous program files which may have been left in
>> > place.  Then follow that by reinstalling GC 4.2.
>> >
>> > David
>> >
>> >
>> >
>> > -----
>> > David Cousens
>> > --
>> > Sent from:
>> http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html
>> snip - I support the above approach suggested by David Cousens. FWIW - I
>> use the Revo Uninstaller because I found that the Windows uninstaller
>> still leaves stuff hanging around.  As for file finding I use an
>> application called Everything that indexes all windows files - much
>> faster than Windows search.  (Links are
>> https://www.revouninstaller.com/  and https://www.voidtools.com/) _nvsoar
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>