[GNC] entry point error after recent automatic windows 10 update

[laurel hargis]

Thank you all very much. I am going to get some IT help and try what Geert
and David C recommended.

Again thanks. I’m trying to learn more.  As you can easily see, Technical
support  Is not “my thing”.

Laurel

On Sat, Nov 28, 2020 at 5:57 PM David Cousens <davidcousens at bigpond.com>
wrote:

> Laurel,
>
> If you haven't tried it already, Geert's strategy of deleting the complete
> folder C:/Program Files(X86)/guncash before doing a reinstall from a fresh
> download from the GnuCash website (with the antivirus turned off while
> doing
> the download and install) is going to be worth a try as that will remove
> all
> traces of any program files associated with the previous install. You will
> need to have or invoke administrator privileges to do this however. Geert
> (along with John Ralls and Derek Atkins) is one of the main GnuCash
> developers so their advice is usually  based on a farmore intimate
> knowledge
> of GnuCash than most of us have.
>
> It may help if you can feedback here what happens when you try any of the
> suggested approaches. It is a bit tedious but we cannot see what is
> happening on your computer including any printout of what comes up on the
> screen during the install. A screen capture program can be useful to record
> this.  Alt- PrtScn will capture the active window and PrtScn alone will
> capture the whole screen to the clipboard in WIndows. You can then post the
> clipboard into a file and then upload the file by attaching it to your
> email
> (or if you are using Nabble the More Button will give you an upload button
> to attach the file).
>
> David
>
>
>
> -----
> David Cousens
> --
> Sent from: http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html
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