[GNC] Lost my top level aka Master account

Derek Atkins derek at ihtfp.com
Tue Sep 7 09:26:33 EDT 2021


Anne,

On Tue, September 7, 2021 9:13 am, Anne Giordani wrote:
> thank you for these insights! I will get some help following up on these
> tips.
>
> The “master” account was called “joint checking” and I no longer see it. I
> see all the categories, like “insurance,” “taxes,” “VISA,” etc. and all
> the expenses paid in each category back to 2014–same with income
> categories. But no overall tracking of income & outgo that the register
> should have.

Any chance you could show a screen-shot of what you're look at?
Maybe a screen shot of your Chart of Accounts?

If your data is there, it is VERY UNLIKELY that the account in question
got deleted.  My guess is that you had the account tab open and, over the
upgrade, that history was lost...  Which means you just need to open the
account again.  I'm sure it's there.

But without seeing what you're seeing, it's hard to tell you where to look!

Good Luck,

> Thanks,
> Anne

-derek

>
> Sent from my iPhone
>
>> On Sep 7, 2021, at 4:09 AM, Michael Hendry <hendry.michael at gmail.com>
>> wrote:
>> On 6 Sep 2021, at 15:49, Mom <anne.giordani at comcast.net> wrote:
>>>
>>> Dear All:
>>>
>>> I have been keeping my checkbook register on a Mac Powerbook computer
>>> via GnuCash since at least 2014. I recently migrated to a new-to-me Mac
>>> and when I open my GnuCash files, I no longer seem to have the top
>>> level account (master) file to my checkbook register! All of the
>>> income/expense detail accounts are there but without the master
>>> checking account file, I don’t have a running balance and I don’t see
>>> my transactions in calendar order.
>>>
>>> Does anyone know how I can recover my master account? Any insight as to
>>> what has happened to my backup files?
>>>
>>> Your help is much appreciated. I am hoping not to need to recreate my
>>> register for at least this calendar year.
>>>
>>> Anne Giordani
>>
>> Morning, Anne.
>>
>> First, assuming you’re using the XML version (not the version that saves
>> files in the sqlite format), have you got backups of the all the
>> .gnucash files from your old computer in a safe place?
>>
>> Second, did you use the Apple Migration Assistant to move the files
>> across from your Powerbook to your new Mac?
>>
>> Third, can you explain what you mea by “the master checking account
>> file”?
>>
>> Each .gnucash file has its own chart of accounts, accessed via the
>> Accounts tab. The usual place for a checking account would be:
>>
>> Assets:Current Assets:Checking
>>
>> and if you have multiple .gnucash files relating to this bank account,
>> each should have its own Assets:Current Assets:Checking account.
>>
>> The only suggestion I have at this stage is that you may accidentally
>> have “Hidden” your checking account. Assuming you still have Assets
>> visible in the Accounts tab, right-click and choose Edit Account, making
>> sure “Hidden” isn’t checked, and working down the Assets:Current
>> Assets:Checking tree until you find the missing account. I’m afraid it’s
>> unlikely to be as simple as that, and you may have to go back to your
>> old Powerbook (or the backup you took before starting the transfer?) to
>> recover your books.
>>
>> Good Luck,
>>
>> Michael
>
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-- 
       Derek Atkins                 617-623-3745
       derek at ihtfp.com             www.ihtfp.com
       Computer and Internet Security Consultant



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