[GNC] Lost my top level aka Master account

[Mom]

Hi Derek:

Here is what I see. These are all income/expense detail accounts that should all be under “Joint Checking,” the master file that I no longer see. I am trying to use the account nomenclature in the user’s guide BTW.

Like you, I am optimistic that the data are all there, but at this point, everything is disconnected :-(



> On Sep 7, 2021, at 9:26 AM, Derek Atkins <derek at ihtfp.com> wrote:
> 
> Anne,
> 
> On Tue, September 7, 2021 9:13 am, Anne Giordani wrote:
>> thank you for these insights! I will get some help following up on these
>> tips.
>> 
>> The “master” account was called “joint checking” and I no longer see it. I
>> see all the categories, like “insurance,” “taxes,” “VISA,” etc. and all
>> the expenses paid in each category back to 2014–same with income
>> categories. But no overall tracking of income & outgo that the register
>> should have.
> 
> Any chance you could show a screen-shot of what you're look at?
> Maybe a screen shot of your Chart of Accounts?
> 
> If your data is there, it is VERY UNLIKELY that the account in question
> got deleted.  My guess is that you had the account tab open and, over the
> upgrade, that history was lost...  Which means you just need to open the
> account again.  I'm sure it's there.
> 
> But without seeing what you're seeing, it's hard to tell you where to look!
> 
> Good Luck,
> 
>> Thanks,
>> Anne
> 
> -derek
> 
>> 
>> Sent from my iPhone
>> 
>>> On Sep 7, 2021, at 4:09 AM, Michael Hendry <hendry.michael at gmail.com>
>>> wrote:
>>> On 6 Sep 2021, at 15:49, Mom <anne.giordani at comcast.net> wrote:
>>>> 
>>>> Dear All:
>>>> 
>>>> I have been keeping my checkbook register on a Mac Powerbook computer
>>>> via GnuCash since at least 2014. I recently migrated to a new-to-me Mac
>>>> and when I open my GnuCash files, I no longer seem to have the top
>>>> level account (master) file to my checkbook register! All of the
>>>> income/expense detail accounts are there but without the master
>>>> checking account file, I don’t have a running balance and I don’t see
>>>> my transactions in calendar order.
>>>> 
>>>> Does anyone know how I can recover my master account? Any insight as to
>>>> what has happened to my backup files?
>>>> 
>>>> Your help is much appreciated. I am hoping not to need to recreate my
>>>> register for at least this calendar year.
>>>> 
>>>> Anne Giordani
>>> 
>>> Morning, Anne.
>>> 
>>> First, assuming you’re using the XML version (not the version that saves
>>> files in the sqlite format), have you got backups of the all the
>>> .gnucash files from your old computer in a safe place?
>>> 
>>> Second, did you use the Apple Migration Assistant to move the files
>>> across from your Powerbook to your new Mac?
>>> 
>>> Third, can you explain what you mea by “the master checking account
>>> file”?
>>> 
>>> Each .gnucash file has its own chart of accounts, accessed via the
>>> Accounts tab. The usual place for a checking account would be:
>>> 
>>> Assets:Current Assets:Checking
>>> 
>>> and if you have multiple .gnucash files relating to this bank account,
>>> each should have its own Assets:Current Assets:Checking account.
>>> 
>>> The only suggestion I have at this stage is that you may accidentally
>>> have “Hidden” your checking account. Assuming you still have Assets
>>> visible in the Accounts tab, right-click and choose Edit Account, making
>>> sure “Hidden” isn’t checked, and working down the Assets:Current
>>> Assets:Checking tree until you find the missing account. I’m afraid it’s
>>> unlikely to be as simple as that, and you may have to go back to your
>>> old Powerbook (or the backup you took before starting the transfer?) to
>>> recover your books.
>>> 
>>> Good Luck,
>>> 
>>> Michael
>> 
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> 
> 
> -- 
>       Derek Atkins                 617-623-3745
>       derek at ihtfp.com             www.ihtfp.com
>       Computer and Internet Security Consultant
>