[GNC] Customer Deposits

[Keith Fetterman]

Hi Adrien,

Thank you for sharing your experience and suggestions.  It’s too much work to generate the reports outside of GnuCash, so I am going to follow your lead and switch to doing pre-payments.  I thought it was important to show the customer deposits in a separate liability account.  I hadn’t thought of the pre-payments as a having a contra affect on the accounts receivables, which makes sense.  

Thanks
Keith



> 
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> ------------------------------
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> Message: 2
> Date: Tue, 8 Feb 2022 16:04:41 -0600
> From: Adrien Monteleone <adrien.monteleone at lusfiber.net>
> To: gnucash-user at lists.gnucash.org
> Subject: Re: [GNC] Customer Deposits
> Message-ID: <stupdp$2gp$1 at ciao.gmane.io>
> Content-Type: text/plain; charset=UTF-8; format=flowed
> 
> You can create such a liability account though you'd have to run a 
> separate Account Report on it and later combine it with a Customer 
> Report outside of GnuCash. (in a spreadsheet) And when you record 
> pre-payments, you have to do them manually in that Deposits account, 
> then later, 'pay' the invoice with the Deposits account balance using 
> the Process Payments feature.
> 
> I used to do it this way, but reverted to simply doing normal 
> pre-payments for ease of generating reports. It is easy enough to see 
> the pre-payments with an A/R Aging or individual Customer Report. (that 
> is if they exceed posted invoices. If not, technically, they aren't a 
> liability)
> 
> Negative A/R *is* a Liability because it is a contra-balance in an asset 
> account.
> 
> Regards,
> Adrien
> 
> On 2/5/22 4:52 PM, Keith Fetterman wrote:
>> Is there a way to configure GnuCash to enter customer pre-payments a ?Customer Deposits? liability account under the ?Liabilities? account and have the pre-payment appear in a customer report?
>> 
>> Currently, when you enter a customer payment as a pre-payment it appears as a negative amount in the accounts receivable account.  I would like pre-payments to entered into a ?customer deposits" liability account so they appear as a liability to the company.  When I pay the customer invoices, I can pay them from the ?customer deposits? liability account.
>> 
>> I experimented with using a Customer Payment to enter the payment into the AR account then use a journal entry between the AR account and the ?customer deposits? liability account.  When I pay an invoice from the ?customer deposits? account, I get two payments in the customer report.
>> 
>> I can create transactions between a bank account and a  ?customer deposits? liability account to represent the customer deposit, but it does not appear in a customer report.  It would be nice to have this shown in the customer report.
> 
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