[GNC] Opening Gnucash

[Richard Clarkson]

Thank you Kalpesh.

I’ll try that tomorrow. 

Richard 

Sent from my iPhone

> On 13 Sep 2022, at 22:44, Kalpesh Patel <kalpesh.patel at usa.net> wrote:
> 
> Richard,
> 
> If GNC 4.11 is already installed and still not running then it is worth
> reviewing if anything has popped up in any of those three  protection
> categories  -- Ransomware Protection, Tamper Protection or Controlled folder
> access -- to double check. Navigate to following on Win 11 and review each
> entry listed there, specifically any related to GNC:
> Settings --> Privacy & Security --> Windows Security --> Virus & threat
> protection --> Virus & threat protection settings --> Manage Settings -->
> Controlled folder access --> Manage Controlled folder access --> Block
> History
> 
> If nothing related to GNC is there then this is what I recommend: 
> 
> Uninstall 4.9 version of GNC using uninstall option of the Windows and then
> rename existing directories if they exist to move them out of the harm's
> way. Some of these directories contain your customization (like reports) so
> you may want to keep track of what got renamed to what so you can undo and
> set it back to as it was. The folders that you want to rename are:
> "C:\Users\<user name you are logged in as>\AppData\Roaming\GnuCash"
> "C:\Users\<user name you are logged in as>\aqbanking"
> "C:\Program Files (x86)\gnucash"
> 
> 
> Install GNC 4.11 and then tell the protection sub-systems to let it pass
> "as-is". To do so add an exception to "Allow an app through Controlled
> Folder access" list for GNC binary. Do this for sure as I have it set as
> such. Navigate to:
> Settings --> Privacy & Security --> Windows Security --> Virus & threat
> protection --> Virus & threat protection settings --> Manage Settings -->
> Controlled folder access --> Manage Controlled folder access --> Allow an
> app through Controlled folder Access
> And add the executable by clicking on the "+ Add an allowed app" button
> followed by "Browse all app" selection from drop down and then navigating to
> gnucash.exe binary located in "C:\Program Files (x86)\gnucash\bin" folder
> and clicking "Open" button on the lower right corner. Make sure you have
> clicked on gnucash.exe executable (the one with gnucash icon) before
> (de-)pressing on the "Open" button.
> 
> Just to rule out contents of the folders where GNC gets installed, add the
> root folder exclusion to the list of virus scanning exception list. To do so
> go to:
> Settings --> Privacy & Security --> Windows Security --> Virus & threat
> protection --> Virus & threat protection settings --> Exclusion --> Add or
> remove exclusions
> And add folder to the list by clicking the "+ Add an exclusion" button
> followed by "Folder" selection from drop down and then  navigating to
> "C:\Program Files (x86)\gnucash\" folder and then clicking "Select Folder"
> button in lower right corner. 
> 
> Let us see if this bears any fruits on getting GNC 4.11 working on your
> Windows 11.
> 
> Kalpesh...
> 
> -----Original Message-----
> From: Richard Clarkson <rtclarkson at btinternet.com> 
> Sent: Monday, September 12, 2022 2:17 PM
> To: 'Kalpesh Patel' <kalpesh.patel at usa.net>
> Cc: gnucash-user at gnucash.org
> Subject: RE: Opening Gnucash
> 
> Kalpesh
> 
> I haven't enabled Ransomware Protection, Tamper Protection or Controlled
> folder access.
> 
> Just looking in to installing gdb  so I can obtain the stack trace. Thank
> you for that suggestion.
> 
> Richard 
> 
> -----Original Message-----
> From: Kalpesh Patel <kalpesh.patel at usa.net>
> Sent: 12 September 2022 17:17
> To: rtclarkson at btinternet.com
> Cc: gnucash-user at gnucash.org
> Subject: Re: Opening Gnucash
> 
> I have a feeling that those higher version of GNC are silently crashing due
> to improper permission on a file somewhere. Do you know if you have enabled
> the Ransomware Protection, Tamper Protection or Controlled folder access
> feature in Windows 11? They tend to sometimes cause these sort of silent
> error that might be experienced.
> 
> If you are up to it, might be worth following steps in
> https://wiki.gnucash.org/wiki/Stack_Trace which might have traces of GNC
> failures if GNC is at fault. To capture good deal of debug info, add --debug
> switch to GNC as part of the gdb call.
> 
> 
> 
> ----------------------------------------------------------------------
> 
> Message: 1
> Date: Sun, 11 Sep 2022 23:35:53 +0100
> From: "Richard Clarkson" <rtclarkson at btinternet.com>
> To: "'Greg Feneis'" <mfeneis at gmail.com>,    <gnucash-user at gnucash.org>
> Subject: Re: [GNC] Opening Gnucash
> Message-ID: <001801d8c62e$da672e20$8f358a60$@btinternet.com>
> Content-Type: text/plain;    charset="us-ascii"
> 
> Greg
> 
> Thank you!
> 
> As I mentioned GnuCash 4.9, Windows 11 (64 bit). Have tried opening from
> apps, from shortcut, directly from the GnuCash.exe in bin. I cannot open
> GnuCash from any version higher than 4.9. I see a circle for a few seconds
> while windows is try to open GnuCash and then nothing. I've tried opening
> from PowerShell too.
> 
> Is there any way of seeing where the exe is getting stuck or if something is
> missing or if I need to update anything?
> 
> I'm either go to have to stay on 4.9 or change to another program.
> 
> Thanks you for your help.
> 
> RIchard
> 
> -----Original Message-----
> From: gnucash-user
> <gnucash-user-bounces+rtclarkson=btinternet.com at gnucash.org> On Behalf Of
> Greg Feneis
> Sent: 11 September 2022 14:59
> To: gnucash-user at gnucash.org
> Subject: Re: [GNC] Opening Gnucash
> 
> Richard,
> 
> You may want to provide a few more details.  Perhaps mention the version of
> GnuCash you're using, which OS you're using.  How do you open GnuCash, by
> starting the application or by clicking on a saved file?  And so on.
> 
> Kind regards,
> 
> Greg Feneis
> 
> 
> 
>