preferences returning to default status and blank reports

[Geert Janssens]

On 14-01-13 19:32, Derek Atkins wrote:
> Hi,
>
> "Rogier F. van Vlissingen" <dabxdssinc at gmail.com> writes:
>
>> Indeed, this same thing is happening with me, along with the problem
>> of blank pages in all of the reports.
>>
>> I have an entity with a full year's worth of data entered, and I
>> cannot generate any reports, they all come up blank.
>>
>> This issue that the preferences are constantly reverting to the
>> default is definitely also part of the problem.
>>
>> Does anyone know what to do????
>>
>>
>> On Sun, 13 Jan 2013 11:39:40 -0500, John Mitchell <av8r at comporium.net>
>> wrote:
>>
>>> I change the preferences, but the changes will not stay. All I have
>>> is the default settings.
>>> Does anyone know of a fix to this problem?
>>> Using Windows 7 Pro and Gnucash 2.4.11
>>> Thanks, John
> This can happen if you have some permission issues or if you have some
> name issues.  For example, this problem can happen if your Windows
> Username has certain characters which are valid for Windows but are not
> valid for GConf, like having certain punctuation characters in your
> username.  When that happens, GConf fails to work properly.
> Unfortunately it's a bug in GConf, which is something GnuCash uses but
> cannot control.
>
>> Please remember to CC this list on all your replies.
>> You can do this by using Reply-To-List or Reply-All.
> -derek
>
Regarding the preferences that don't stick, you may also want to check 
what the Windows %HOME% parameter is set to. Gnucash uses the value of 
this parameter as the base path to store preferences. In another thread 
on this mailing list a user discovered %HOME% referred to a directory 
that was read-only and that turned out to be the reason he couldn't save 
his preferences.

Geert