How do I remove an entry from the aging receivables report

[Feidhlim Harty]

Thanks Derek and Maf.

I think I'll just live with the unwieldy report.

I appreciate your help.

all the best

Féidhlim

_____________________________________
FH Wetland Systems Ltd.
30 Woodlawn, Lahinch Rd., Ennis, Co. Clare
065-6797355 reeds at wetlandsystems.ie
www.wetlandsystems.ie



On 28 January 2013 18:00, Derek Atkins <warlord at mit.edu> wrote:

> Feidhlim Harty <reeds at wetlandsystems.ie> writes:
>
> > Thanks Derek and Maf.
> >
> > I found the "show zero balance items" in the report options; followed it
> and
> > got the full spread of clients for the year. Having undid that, I still
> have
> > the same four clients showing zero as always… Not a major problem, just
> a bit
> > unwieldy.
>
> This implies that GnuCash might have lost track of the
> invoice<->payments, causing the customers to not have all invoices
> marked as paid, even though the *sum* is correct.  There is an open bug
> for this, because the root cause has never been properly tracked down.
>
> The workaround is to go into your A/R account, find all the transactions
> for that customer, remember and delete all the payment transactions,
> delete any "automatic payment forward" transactions, and then re-run the
> process payment for each of the payments you deleted.  This should
> re-set the invoice lots properly and get those customers out of your
> report.
>
> -derek
> --
>        Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
>        Member, MIT Student Information Processing Board  (SIPB)
>        URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
>        warlord at MIT.EDU                        PGP key available
>